Delivery Options Overview

At GoFreshy, we are committed to delivering the freshest organic fruits and vegetables straight to your doorstep with care and efficiency. Below are the details of our shipping and delivery services to ensure a smooth experience.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

1. Delivery Coverage

We currently deliver to select locations, including:
✅ Citywide delivery within Visakhapatnam
✅ Nearby suburbs and towns (Check availability at checkout)
✅ Bulk orders and corporate deliveries to businesses, offices, and restaurants

2. Delivery Options & Charges

🚚 Standard Delivery

  • Delivery Timeframe: Within 24-48 hours of order confirmation
  • Delivery Days: [Specify operating days, e.g., Monday-Saturday]
  • Cost: Free for orders above ₹200 , otherwise a flat ₹20 fee

⚡ Same-Day Delivery (Limited Areas)

  • Order Deadline: Place orders before 12 PM for Next-day delivery
  • Delivery Timeframe: By 8 PM on the same day or Next day
  • Cost: ₹100 per order

📅 Scheduled Delivery (Choose Your Preferred Slot)

  • Time Slots:
    • Morning: 8 AM – 12 PM
    • Afternoon: 12 PM – 4 PM
    • Evening: 4 PM – 8 PM
  • Cost: Free for orders above ₹200, otherwise ₹20 per order

🛍️ Store Pickup (No Delivery Fee!)

  • Pickup Location: Visakhapatnam
  • Pickup Time: Available for collection within 2 hours of order confirmation
  • Cost: Free

3. Order Processing & Tracking

 
🔹 Orders placed before [cutoff time, e.g., 12 PM] will be processed the same day
🔹 You will receive a confirmation email/SMS with tracking details once your order is out for delivery
🔹 Live tracking is available for real-time updates on your delivery status

4. Important Notes

✅ Eco-Friendly Packaging: We use biodegradable, sustainable packaging to reduce environmental impact
✅ Delivery Attempts: If no one is available at the time of delivery, our team will contact you for rescheduling
✅ Weather & Traffic Delays: While we aim for timely delivery, external factors may occasionally cause delays. In such cases, we will notify you promptly

5. Customer Support

If you have any questions or need assistance with your delivery, feel free to contact us:
📞 Phone: +91 81212 02089
📧 Email: support@gofreshy.com
💬 Live Chat: Available on our website